Melanie Moshi

Melanie is a Customer Success Manager at Gatekeeper. She's an advocate and coach for those looking to enter the customer success industry and is passionate about helping new CSMs succeed.

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Customer success

5 reasons why customer success is the future (and here to stay)

Customer success – it’s a hot term right now. It’s one of the top growing jobs of 2020–2022, with more and more companies leaning in on customer-centric philosophies. Does that mean it’s a fad? The numbers (unquestionably) say no....

The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.