Customer Success Collective | ambassadors


Are you looking to elevate your personal brand in customer success?

Then our ambassador program is perfect for you.  

Designed to give you the space to establish yourself in customer success, the program can also be tailored to be exactly what you want.

We want it to be as beneficial for you as it is for us.

Plus, it’s no more than a 6 month commitment…

With opportunities to grow your network, contribute to professional content or run community events, we’ve got you covered!

We’d love for you to be a part of it.

What’s involved?

We want to make sure that it’s as beneficial for you as it is for the Customer Success Collective, and to do that, we’ve created three routes you can take, based on your personal preference, all with specific perks:

Content Ambassador

Love our content? Want to contribute in specific ways? This is the best route for you.

🎙️Contribute to 1x virtual events
One for the free community and one for our member community
e.g. AMAs, webinars, panels, fireside chats, etc.

✍️ Contribute to 1x pieces of content
Case studies, podcasts, written blog etc.

🗣️ Lead a channel
Be the voice people rely on a slack channel

⭐ Chapter Lead Ambassador

Are you currently running meetups in your area? Or do you want to? Try this route.

🤝 Host 2-3 Regional Meetups per ambassadorship
There are two types, click for details 👇

🤑 Benefits and perks

🎖6 months Free Annual Pro Membership
💡 Access to an exclusive network
📚 Early access to reports
📝 Early access to new courses
🎖Reputable stamp on CV
🧑‍🏫 Special rates across Customer Success Collective products
🔗 Affiliate Link
🖥️  Free access to our virtual events
📢  Reciprocal promotion on socials
🎯  Input into shaping the future of Customer Success Collective
🌐  Ambassador networking opportunities

Interested in a lighter commitment? Give this a try!

⭐ Brand Ambassador:

👋 List us as an ambassador on LinkedIn
🌟Provide a Trustpilot review
📱Share our work on social media
🎤 Regular input on Slack 

🤑 Benefits and perks

📚 Early access to reports
📝 Early access to new courses
🎖Reputable stamp on CV
🧑‍🏫 Special rates across Customer Success Collective products
🔗 Affiliate Link

You are also welcome to mix and match your contributions to Customer Success Collective based on what you’d like to get out of the program. Reach out to your Community Manager to build an ambassadorship that suits you!

👀 Have a look at our one pager

Please note, to be a chapter lead or content ambassador (or a bit of a mixture) is at least a 6 month commitment.

What does a Customer Success Collective ambassador look like?

Put simply, we want ambassadors that are super into customer success. It's the whole reason we started Customer Success Collective, and love working with people who have the same passion for the job!

📈 Engaged.
Don't worry, we're not only after people who tweet eighty times a day (although if that's you, that's awesome too!) But we do like ambassadors to be active and clued-in members of their online community, as that makes building awareness of Customer Success Collective that much easier.

🤝 Committed.
We're in it for the long run, and we hope our ambassadors will be, too. This doesn't mean we'll be putting loads on your plate - we're just looking for a two-way partnership.

How can ambassadors help the Customer Success Collective Community?

👋 Expand our international community
We've got some great resources - and sharing is caring. We want to get as many people around the world excited about customer success as we can, and ambassadors are key to helping us do that!

🗣️ Define the role and amplify fresh voices
The more people that know about customer success the more prominent it will become. That means more talent and more influence, and what's wrong with that?

🚀 Boost recognition and appreciation of customer success
As a function, customer success is currently very much flying under the radar, eclipsed by flashier marketing and product teams. Can we change that? Absolutely.

Be the change, become a Customer Success Collective ambassador.

Sounds good so far? Great - you can apply to be an ambassador for Customer Success Collective.

🚨 Applications are currently closed. We will reassess in August 2023.

The form shouldn’t take any longer than 2 minutes to complete, and after reviewing your application, we'll reach out to discuss the next steps!

In the meantime, if you’ve got any questions, get in touch with us!

Want to get involved, but just as a one off?

That's totally fine - there's many different ways to be a contributor to the — community. Here are just a few:

⌨️ Submit an article to the site

👩🏽‍💻 Join the Slack channel

📢 Speak at an event

❓ Feature in an expert interview

Please note:

As we receive a large number of ambassador applications, unfortunately we aren't able to accept everyone onto the program.

We review ambassador contributions every 6 months and we reserve the right to remove them from the program at any time should we feel we no longer have a mutually beneficial relationship.