"I wish there were a place to connect and collaborate solely with other customer success folks."
Okay, so no one said these exact words to us - but it's true. Since the start of time, there's been a gaping hole in the customer success scene, and those in the industry have missed out on the chance to level up and learn from their peers - day-to-day.
Our customer success community puts an end to all that. See for yourself. 👇
Why join the customer success community?
Because you'd be blooming mad not to, that's why!
🌍 Connect with your customer success pals all over the globe - from San Fran to Sydney, we really do cover it all.
🔥 Got a question? Facing a challenge? Want to bounce around some ideas? Get answers and insights from people who've also been there, done that, and got the lessons to share with you.
👩💻 Looking to scale the customer success ladder? Find your next opportunity, or your next hire, in the dedicated jobs channel.
💛 Be the first to know about upcoming reports, events, products, and plans.
😊 Make friends and just have some fun! As you know, we customer success folks are a friendly bunch and while there's a lot of learning going on, the community's absolutely a space for the social side, too.
Want in? Here's what to do.
Step 1: fill in the quick form at the top of this page. 👆
Step 2: let everyone know you've arrived by saying hi in the 'Introductions' channel. 👋
Step 3: have a nosey around our channels, get familiar with the community, and let us know if you have any questions. 😊
Step 4: get involved! Ask your own questions. Answer other people's questions. Share awesome resources. The community is your oyster. 🦪
You'll be in good company...
With community members from orgs like:
Q: Is there a fee to join?
A: Absolutely not. The community's completely free and always will be.
Q: Can I promote my company’s products and services?
A: Negative. Our community's a space for pure, independent knowledge-sharing and we don't want anything to get in the way of that. If it’s part of a relevant discussion, we won’t stop you from mentioning your product just as long as you’re transparent about your relationship with it. Outright sales posts are a no-go, though.
Q: Can I invite other people?
A: Yes! We actively encourage this. The more the merrier. 😊