Customer Success Collective community

"I wish there were a place to connect and collaborate solely with other customer success folks."

Okay, so no one said these exact words to us - but it's true. Since the start of time, there's been a gaping hole in the customer success scene, and those in the industry have missed out on the chance to level up and learn from their peers - day-to-day.

Our Customer Success Collective's free Slack community puts an end to all that with 3,500+ members and growing every day - we’re friendly, full of ideas, and always happy to share our knowledge!

See for yourself. πŸ‘‡

Why join the customer success community?

Because you'd be blooming mad not to, that's why!

🌍 Connect with your customer success pals all over the globe - from San Fran to Sydney, we really do cover it all.

πŸ”₯ Got a question? Facing a challenge? Want to bounce around some ideas? Get answers and insights from people who've also been there, done that, and got the lessons to share with you.

πŸ‘©β€πŸ’» Looking to scale the customer success ladder? Find your next opportunity, or your next hire, in the dedicated jobs channel.

πŸ’› Be the first to know about upcoming reports, events, products, and plans.

😊 Make friends and just have some fun! As you know, we customer success folks are a friendly bunch and while there's a lot of learning going on, the community's absolutely a space for the social side, too.

Want in? Here's what to do.

Step 1: fill in the quick form at the top of this page. πŸ‘†

Step 2: let everyone know you've arrived by saying hi in the 'Introductions' channel. πŸ‘‹

Step 3: have a nosey around our channels, get familiar with the community, and let us know if you have any questions. 😊

Step 4: get involved! Ask your own questions. Answer other people's questions. Share awesome resources. The community is your oyster. πŸ¦ͺ

You'll be in good company...

With community members from orgs like:


Q: Is there a fee to join?

A: Absolutely not. The community's completely free and always will be.

Q: Can I promote my company’s products and services?

A: Negative. Our community's a space for pure, independent knowledge-sharing and we don't want anything to get in the way of that. If it’s part of a relevant discussion, we won’t stop you from mentioning your product just as long as you’re transparent about your relationship with it. Outright sales posts are a no-go, though.

Q: Can I invite other people?

A: Yes! We actively encourage this. The more the merrier. 😊