Help build the benchmark the CS industry relies on.
Every year, thousands of CS professionals use our research to negotiate salaries, set team expectations, and make the case for investment. That data comes from practitioners like you.
We're collecting responses for the 2026 Customer Success Salary Survey – and we want your experience in the data.
It takes 10 minutes. It's completely anonymous.
What we'll ask you
We’re going to ask all the important questions to form our research, not limited to:
- How many years have you worked in customer success?
- What’s your salary and total compensation?
- What are your core responsibilities?
No name. No email.
Why should you take this survey?
CS benchmarks are only useful if they reflect who's actually doing the work.
Your responses help ensure the final research captures real-world experiences across roles, company sizes, and regions – not just the loudest voices in the room.
What your survey responses last year produced
Customer Success Salary Report 2025
From the skill investment that moves the salary needle faster than seniority, to the company size where median pay hits $200K, this report gave CS professionals the data to walk into pay review conversations with confidence.
We've been on a mission to promote salary transparency since 2022.
Help us create the new benchmark for 2026.
