Budget

Management debt: it's a prevalent, but an entirely avoidable, blight that affects every department in business. And we're afraid to say, this can hit customer success too....

It can seem daunting to invest in a new department – particularly if your business is small, or perhaps you're just starting out. To help combat these challenges, we spoke to Dan Farley, VP Customer Success at Seenit, who gives his account of how to build customer success with a modest budget....