Grace Gupta

Grace is the Senior Copywriter and Content Lead at CSC, having been with the company since 2021. Grace thinks the en dash is the queen of punctuation and this is a hill she's willing to die on.

Posts

Case studies

"The CSC Slack community will change your life – and your career!" - Danielle Martin, TryHackMe

Awards

Introducing your finalists for the 2023 Customer Success Awards

Community

Scaling customer success with community | Wes Gibson, Catalyst

CS strategy

The State of Customer Success 2023

Management

Building high-performing customer success teams | Amy Oilman, RingCentral

CS strategy

Preparing for the next stage of customer success | Carlos Quezada

Metrics and data

Your guide to customer success OKRs

Awards

Customer Success Awards 2023 🏆

Management

How to ingrain a human-first approach in your workplace | Danielle Martin

CS strategy

Incorporating customer-led growth strategies into your daily operations | Dutta Satadip

Management

Navigating the customer success hiring journey | Romiel Noumbissi

CS careers

Climbing the customer success career ladder | Shawna Partin

Podcasts

A practical guide to customer renewals | Mel English, Catalyst

Case studies

“The positive outcomes of being a part of CSC are endless!” Cristy Rahman

Podcasts