The ballots have closed and the anticipation is building as we get set to honor the top achievers in customer success at this year's Customer Success Awards

After receiving nominations from over 300 customer success professionals, we've narrowed down the field to the elite finalists in each category. Now it's time to spotlight these standout individuals and teams who are raising the bar for customer-centric service.

Stay tuned for the big reveal at the virtual Customer Success Festival on October 12th! Mark your calendars and get ready to celebrate the crème de la crème in customer success.

Customer Success Leader of the Year 👑

The customer success community cultivates some of the most passionate and unifying leaders who motivate their peers to surpass expectations. 

But among these exemplary individuals, who has been voted the pinnacle of leadership this year? 

The nominees are:

Rising Customer Success Star ⭐️

This award spotlights the talent of tomorrow recognized by their peers as destined for greatness in customer success. Though early in their careers, their potential shines bright – and it's right to call it now.

The nominees are:

Best Customer Success Tool 🔧

While customer success is powered by human connection, it also relies heavily on leveraging data and technology. The top tools provide invaluable insights while optimizing customer success workflows. 

But which one will take the prize this year? 

The nominees are:

  • Vitally
  • Gainsight
  • Totango
  • GUIDEcx

Best Customer Success Team 🫂

Behind every great company is an amazing customer success team working cohesively to create remarkable customer experiences. 

Now for the $64,000 question: which squad will take the title this year? 

The nominees are:

  • TryHackMe
  • GUIDEcx
  • Braze
  • Veeam Software

The stage is set for a celebration of customer success excellence!

We applaud all the deserving finalists and can’t wait to reveal the winners! 

So, stay tuned for the awards ceremony that honors these customer-centric champions during our virtual Customer Success Festival online on October 12, 2023.