Webinars hub

Data is a powerful tool, but without the right approach, it can easily become a burden. In our live session, you’ll discover how to turn complex data into actionable insights that elevate every customer interaction.

As your customer success teams continue to gain more responsibility, your plays have to adapt. We cover 3 game-changing plays on Jan 24, helping you to achieve product stickiness and streamline training processes.

ICYMI, we hosted two insightful live sessions, right here at the Customer Success Collective, jam-packed full of the hottest talking points, advice and topics. Missed both sessions? Not to worry - you can catch both of them OnDemand, so you won’t miss a thing.

You never get a second chance to make a strong first impression. This means that your onboarding structure and experience for stakeholders must be top-quality in order to establish expectations for the rest of the relationship - a topic we’ll be covering in our live session on Oct 26.

The upcoming session is led by Linda Ndaki, Customer Success Account Manager at Microsoft. Come and ask questions about Linda’s journey and get inspired!

Creating a winning customer onboarding process has many positive outcomes, including improving efficiency, accelerated time to value, and reduction in churn. So, mastering your process is beneficial to your career. Wanna learn just how to do this? You’re in luck.

The current economic situation makes it important to get the most out of every deal. So can we help you gain positive momentum? By tuning into our live session on Feb 23rd.

With 80% of revenue coming from existing customers, customer success seems to be an underutilized role. Join this webinar to find out how your teams can become advocates for growth, realizing your customers’ value and keeping them coming back for more.

Join this webinar and explore why strong customer education programs are essential for increasing product adoption, reducing churn, and driving customer loyalty & advocacy.