Tools

You don’t have to look far in science fiction, be it in books, TV, or film, to find dystopian depictions of artificial intelligence, commonly abbreviated as AI....

h, customer churn: a CSM’s very own kryptonite. The process of measuring this attrition is called churn rate, and it’s a figure businesses want to fall somewhere between minuscule and non-existent....

Picture this: you’re applying for a new job. After sifting through the job description, you keep seeing the same requirement crop up: ‘must have good time management skills’, usually followed by a necessity to multitask....