Tech CS

Customer success aims to plan to achieve customer’s needs. But are all “customer success” teams really focused on providing customer success? The CS team at Logz.io is in charge of representing the voice of customers by advocating their business and technical pains, needs, requests, and wishes....

In the competitive landscape of software deals, customers are no longer satisfied with simply buying a product. In this article, we share the advantages of embedding training and services in software deals....

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