Do you wish customer success salary information was transparent and readily available? Now’s your chance to be a part of two leading research studies in CS: the State of Customer Success 2025 and the Customer Success Salary Survey 2025 reports.
We’re on a mission to bring you the most accurate and up-to-date customer success research in 2025, but we can’t do it without your expertise.
Help us turn on the light to the inner workings of customer success in 2025.
What you can expect in this survey
We’re going to ask all the important questions to form our study, not limited to:
- How many years have you worked in customer success?
- What’s your salary and total compensation?
- How do you feel about your salary?
- How many people (if any) do you manage?
Be rest assured: this survey is 100% anonymous. At no point will we ask for your name or email address.
The more results we get, the more robust the report will be, so if you know anyone in the CS space, please do share this link with your network!
Why should you take this survey?
Understanding which direction customer success is taking is on the minds of everyone, which is why we want to tap into your insights.
You have the chance to sign your name to research representing a global network of customer success professionals who live and breathe value-led, outcomes-focused customer experiences.
To sweeten the deal, we're giving out 60+ ChatGPT prompts as a "thank you." That’s right, on the house. All you have to do to get your hands on this juicy resource is take part in our survey. 🤝
