Know your worth. Own your next move.
If you want to benchmark your role, negotiate your salary with confidence, or understand where the market is heading, the Customer Success Salary Report 2025 has your back.
This report is your definitive guide to how much CS professionals are really earning across roles, regions, industries, and demographics – and how that should shape your next career or hiring decision.
Why this report matters
Customer success creates value. This report measures how much.
Customer success professionals drive renewals, expansion, advocacy, and long-term revenue growth. Yet one question remains stubbornly unresolved: how is that value actually rewarded?
The fourth edition of the Customer Success Salary Report 2025 goes beyond topline salary numbers. It gives you actionable intelligence:
- How your compensation compares to peers in similar roles and regions
- Which industries and company stages pay the most (and least)
- How experience, training, AI adoption, and revenue responsibility influence earnings
- Where pay gaps persist across gender, ethnicity, disability, and identity
You could be a CSM planning your next promotion, or a VP of Customer Success making headcount decisions, or a People/HR exec building compensation bands.
This report gives you the context you need to make confident, data-backed decisions.
