How much do customer success managers earn in Texas?

Customer success managers (CSMs) in Texas earn a median salary of $94,000 in 2025. This is 6.2% higher than the U.S. median salary for CSMs, which stands at $88,500.

Where does this information come from?

The salary data is sourced from the 2024 Customer Success Salary Report, a comprehensive analysis conducted by Customer Success Collective.

What does a customer success manager do?

Customer success managers play a vital role in helping customers achieve their business goals using a company’s products or services. The role requires a mix of strategic problem-solving, relationship management, and proactive engagement.

Key responsibilities include:

  • Onboarding and training: Assisting new customers in implementing and maximizing the value of their purchased products or services.
  • Building and nurturing relationships: Establishing trust and long-term engagement with clients to enhance retention.
  • Proactively resolving issues: Identifying challenges early and addressing them to ensure customer satisfaction.
  • Driving retention and growth: Encouraging contract renewals and uncovering opportunities for account expansion.

As businesses increasingly focus on delivering long-term value to customers, the CSM role continues to be crucial for ensuring strong client relationships and sustained company growth.

Why is this report valuable?

This report, based on insights from hundreds of customer success professionals, provides a deep dive into salary trends across various factors such as location, experience level, industry, and company size.

For CSMs in Texas, this annual report serves as a critical benchmarking tool for salary negotiations, career planning, and professional growth. Additionally, it highlights how Texas salaries compare to national trends, helping professionals understand their market position and make informed career decisions.

Benchmark your salary

Curious about how your salary compares to your peers or what you could earn as you advance in your customer success career? Download our 2024 Customer Success Salary Report to fully understand the nuances of customer success compensation.

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