Members-only Customer success careers Lessons learned: The best advice customer success leaders wish they had known earlier How many times have you thought “Ugh! I wish I'd known that”? While you may have had to earn that knowledge the hard way, sharing it with customer success teams navigating similar challenges could save them countless headaches and missteps....
Members-only Events That's a wrap! Customer Success Festival Las Vegas 2023 Back in May 2023, we flew into Las Vegas and tore up every rule in the customer success book. To give you just a taste of what you missed, we've picked out a few highlights from four of the incredible sessions....