How much do customer success managers earn in Amsterdam?

Customer success managers (CSMs) in Amsterdam earn a median salary of $64,480 in 2025. This is 7.5% higher than the national median salary for CSMs in the Netherlands, which stands at $60,000 (USD).

Where does this information come from?

The salary data is derived from the 2024 Customer Success Salary Report, an extensive industry analysis conducted by Customer Success Collective.

What does a customer success manager do?

Customer success managers play a crucial role in helping clients achieve success with a company’s products or services. The role requires a combination of strategic planning, relationship management, and proactive problem-solving.

Key responsibilities include:

  • Onboarding and training: Assisting new customers in understanding and utilizing the product effectively.
  • Building strong relationships: Developing trust and fostering long-term engagement with clients.
  • Identifying and addressing challenges: Proactively resolving potential roadblocks to ensure customer satisfaction.
  • Encouraging retention and growth: Supporting contract renewals and identifying expansion opportunities within existing accounts.

As organizations continue to prioritize customer retention and satisfaction, the CSM role has become an integral part of driving business success and revenue growth.

Why is this report valuable?

This report, based on insights from hundreds of customer success professionals, provides an in-depth look at salary trends across different locations, industries, experience levels, and company sizes.

For CSMs in Amsterdam, this annual report serves as a key benchmarking tool for salary negotiations, career planning, and professional growth. Additionally, it provides valuable insight into how salaries in Amsterdam compare to national trends, allowing professionals to make informed career decisions.

Benchmark your salary

Want to know how your salary compares to your peers or what you could earn as you advance in your customer success career? Download our 2024/25 Customer Success Salary Report to discover if you're being compensated fairly.

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