Members-only Membership content How to balance data with personal knowledge for customer success Hi there! My name is Dominic Constandi, and I'm Vice President of Customer Experience at Zoominfo. I'm excited to share a look at how to balance stats with personal knowledge across various levels of scale....
Members-only Membership content Onboarding for retention & revenue I believe it's easier to get at what customer onboarding should be by identifying frankly, what it shouldn't be. The sophistication and comprehensiveness of each organization's onboarding motion exists somewhere on a spectrum....