Dominic Constandi

Seasoned Client Services and CS leader with 20 years of experience working with clients and leading cross-functional teams within the Financial Services, Government, Technology, and Telecom sectors.

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How to balance data with personal knowledge for customer success

Hi there! My name is Dominic Constandi, and I'm Vice President of Customer Experience at Zoominfo. I'm excited to share a look at how to balance stats with personal knowledge across various levels of scale....

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Onboarding for retention & revenue

I believe it's easier to get at what customer onboarding should be by identifying frankly, what it shouldn't be. The sophistication and comprehensiveness of each organization's onboarding motion exists somewhere on a spectrum....