Customer Success Collective (Page 8)

Customer Success Summit | Amsterdam 2026

Members-only

Presentations

Customer Success Summit | Amsterdam 2026

Catch up on all the sessions from the likes of Oracle, Cisco, SoSafe & more....

Members-only

Customer support

Help define what's happening with AI in customer support

We're building the 2026 AI for Customer Support Leaders Report – the first industry report to capture what's actually happening inside support teams as AI rewrites the playbook. But we need your help to create it....

Members-only

AI

Agent design planner template

A strategic framework that helps teams design AI-powered customer success agents before any implementation work begins....

Members-only

Customer Success Labs

Customer Success Labs | October 2026

...

Members-only

Customer Success Labs

Scaling CS with AI and automation | Customer Success Labs

...

Members-only

Customer Success Labs

Leveraging AI for predictive analytics in CS | Customer Success Labs

...

Members-only

Customer Success Labs

CS in a Sales-led world | Customer Success Labs

...

Members-only

Customer Success Labs

Customer Labs

...

How customer success can define, achieve, and prove value

Members-only

Churn

How customer success can define, achieve, and prove value

Why outcome-based business models fail without human strategy, and how to combine human and AI motions to deliver on customer outcomes....

What your personal trainer and your CSM have in common

Members-only

CS strategy

What your personal trainer and your CSM have in common

You signed up to the gym. You bought the shoes. You told yourself this time would be different. Customer success has the same problem – and the same solution....