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Join customer success teams like this who choose CSC to upskill:

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Transform your team’s productivity

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From bespoke training sessions to continuous learning opportunities, we’ve got you covered.

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Strategic workshops

Upskill your entire team and expedite excellence with bespoke training tailored to your product, market, and goals.

Customer Success Certified: Core teams

Create a shared understanding around customer success and get everyone speaking the same language with our CPD-accredited certification.

Team membership

Enable your entire team to drive impact, influence, and revenue with access to world-class continuous professional development.

Team certifications

Unlock your team's potential by eliminating ambiguity in all the fundamental areas of CS and give them the tools they need to excel.

Why teams pick CSC to level up

01
World-leading experts

Get proven tactics from leaders at Fortune 500 companies and fast-growing startups to fuel your growth with actionable insights.

02
Home to the largest customer success community

With 10,000+ members, our resources are shaped by real-world experiences, not just one perspective.

03
Always up-to-date resources

Our certifications update biannually, and membership plans refresh monthly - keeping you on top of the latest insights.

04
Accredited certifications

CPD-accredited certifications boost your team's resumes and show your commitment to ongoing professional development.

05
All-in-one solutions

From certifications and workshops to templates and mentorship, we offer everything you need to upskill in one place.

06
Fully customizable solutions

We provide ready-made and fully customizable solutions to match your team’s unique needs and goals.

07
Flexible L&D

Access a range of resources to address immediate and future skill gaps and stay prepared for what’s ahead.

Set your team up for success

  • Create a shared understanding of customer success.
  • Enable your team to deliver tangible business results.
  • Gain access to personalized templates and frameworks.
  • Fill skill gaps, fast-track new starters, and create new customer success leaders.
  • Real-world learning with applicable methodologies, not textbook reading.