Join these leading brands and pick CSC to achieve your business goals.
Why ambitious CS teams pick CSC to get certified
And why you should, too.
| 01 | Give your team the competitive edge |
Ensure every team member stays ahead of industry trends, building the expertise that accelerates individual career growth and team performance. |
| 02 | Accelerate everyone's career growth |
When your entire team speaks the same language and shares proven frameworks, each member can confidently lead initiatives and stand out for promotion. |
| 03 | Consistency, regardless of location. |
With remote teams, varying experience levels, and differing interpretations of customer success, our certifications provide a standardized, structured approach, ensuring alignment across global teams. |
| 04 | Create a team of industry leaders |
Transform every team member into your competitor's worst nightmare with career-advancing skills that drive results and recognition. |
| 05 | Trusted and built for success |
Our certifications are built and trusted by Fortune 500 brands. Equip your team with expert-driven training designed to drive real impact. |
| 06 | Attract and retain top CS talent |
Show your commitment to individual growth with certifications that accelerate career advancement - making your company a magnet for ambitious CS professionals. |
Our stats
1k+
alumni
10
certifications
89%
would recommend CSC
4.8/5
Trustpilot rating
Our certifications
From core fundamentals to leadership mastery, our certification pathway ensures every team member has a clear route to career advancement.
Whether building confidence in their first customer success role or preparing for executive positions, your team gains comprehensive skills that accelerate promotions and validate expertise.
"One of the most valuable aspects for me was the opportunity to hear from showcased CS leaders and fellow course attendees as they shared real-life scenarios and their problem-solving approaches. The course has been instrumental in prompting self-reflection, leading me to consider areas for improvement in my role as a Customer Success Manager."
Wendy Asiedu
Lead Customer Success Manager
"This course is absolutely brilliant! The beauty stands in the simplicity of the language used, the friendliness of the tone, and in how many deep and fundamental truths are in here. All topics are explored in depth and with tangible examples and how-to's."
Sara Arecco
Head of Customer Success
A great course and an investment of time. Whether you're early or advanced in your career as a CSM or manager, there is a LOT in this course for everyone. The information is accessible and the course content builds upon each prior module. I really enjoyed it and will be recommending it to colleagues.
Christine Crandell
Expert in Residence
By the end of our certifications your team will be able to…
Lead with career confidence
Watch your team members step into leadership roles with the expertise and recognition that accelerates career advancement.
Expertise drives recognition
Knowledgeable team members don't just deliver results - they get noticed, promoted, and positioned as industry experts.
Speak like industry leaders
Ensure your team uses the frameworks and language that position them as experts in any room or conversation.
What's included
| 01 | Content |
Gain lifetime access to all on-demand materials plus future updates. Perfect for refreshing knowledge and keeping your team's skills sharp long-term. |
| 02 | Coursework |
Apply the theory you learn through recommended practical tasks that create ready-to-implement materials tailored to your company's specific needs. |
| 03 | Templates |
Access a library of proven, customizable templates designed to streamline processes and make your team significantly more efficient. |
| 04 | Flexibility |
Choose your learning approach: self-paced on-demand, guided virtual sessions, or immersive in-person programs. |
| 05 | Support |
Connect with leading CS experts during regular support sessions to address your team's specific questions. |
| 06 | Community |
Join the exclusive CSC alumni network where your team can continue learning from and networking with certified peers. |
| 07 | Updates |
Stay up-to-date with quarterly content refreshes that reflect the latest CS trends and developments. |
| 08 | Certification |
Earn CPD-accredited certification and join the alumni featuring companies like Microsoft, Amazon, and Cisco. |
| 09 | AI-powered |
Solve complex customer success challenges with CSC-GPT delivering personalized advice powered by Customer Success Collective’s entire knowledge base. |
FAQS
Yes, of course. Lots of companies opt to mix and match the certifications.
Simply contact our team to discuss customizable pricing options tailored to exactly what your team needs.
So, when buying in bulk for future accounting for future new hires, you don’t have to assign everyone a login at the same time. There’s flexibility with your account set up.
However, all logins must be assigned within the first year of purchase, or they’ll expire.
Students who don’t pass on their first attempt will be given the option to retake the exam. If they fail the second attempt, unfortunately, it means they won’t get the certificate.
However, while they won’t receive the certification, they’ll be given life-long access to the course materials, allowing them the option to always be able to brush up and fill those knowledge gaps.
Your instructor, Chris Tran
Senior Product Marketing Manager, AWS
A tenured product marketing voice, Holly brings expertise across go-to-market strategy, messaging, positioning, and stakeholder management. While working in new application development at Amazon Web Services (AWS), Holly also delivers thought-provoking ideas for GTM strategy in workshops, lectures, and two podcasts.
