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âCSC is a tremendous organization with an extraordinary membership roster. I was originally introduced through a CCO who I highly respect. The resources, community and care with which the membership supports each other is invaluable. I would highly recommend membership to anyone wanting to join a premier customer success organization."
- Melissa Brown, Head of Customer Success at Manychat
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Change learning styleHold up! You can unlock this and 11 other certifications OnDemand with a Pro+ membership.
Access over $6,000 worth of world-class resources in a single membership. With expert-led training, innovative tools, and a community of like-minded CSMs, youâll gain everything needed to advance your career and confidently navigate daily challenges.
Get this certification plus 11 others with Pro+ membership
Looking for lifelong learning support? Compare our Pro+ membership with individual certifications to find the perfect value for your investment.
Pro+ Membership
$167/month (billed annually)
Annual subscription with access to every certification, a yearly Summit, workshops, templates, mentors, members-only events, and more.
- Customer Success Certified: Core
- 7+ Masters certifications
- 2+ Advanced-Micro courses
- Live training certification access
- 1 free in-person Summit ticket every year
- 100s of exclusive content pieces
- 80+ templates and frameworks
- CSC-GPT access
- Live GTM workshops
- Mentor program
- 400+ hours of OnDemand insights
- Members-only community
Individual certification
$1,299 One off payment
One-off payment and lifetime access to this certified certification.
- Lifetime access to all certification content
- Access to all future certification updates
- Official certification if you pass the exams
- Plug-and-play templates and frameworks to give you a head start
- Hands-on strategies you can instantly apply to your role
Lead with confidence. Champion success.
Network with top leaders, master cutting-edge strategies, and unlock tools tailored to propel you to the forefront of customer success.
Exec+ Membership
$167/month (billed annually)
Your gateway to CS leadership excellence
- CS Certified: Leadership: Self-paced, in-depth certification to master the art of leadership
- Leadership Accelerator Program: A six-week educational cohort with live workshops and actionable coursework
- Leadership dinners: Exclusive invite-only events with senior leaders globally
- CCO Summit invite: RRP $695
- Members-only community: Collaborate and network with elite CS professionals
- Mentor program: Personalized guidance from experienced CS leaders
- 150+ hours of OnDemand insights: Access to leadership content anytime, anywhere
- 6 Masters certifications: Covering retention, advocacy, onboarding, and more
- Free in-person event ticket: Annual summit or course ticket included
- Up to 20% off team memberships: Discounts for building your team's expertise
Individual certification
$1,299 One off payment
One-off payment and lifetime access to this accredited certification.
- Lifetime access to all certification content
- Access to all future certification updates
- Official certification if you pass the exams
- Plug-and-play templates and frameworks to give you a head start
- Hands-on strategies you can instantly apply to your role
What youâll get with Pro+
11+ certifications with expert-led curriculums
Accelerate your growth and credentials with cutting-edge certifications covering customer advocacy, research, retention, and more.
400+ hours of OnDemand content
Gain actionable insights from top CSMs at Salesforce, Meta, Stripe, and more. Learn at your own pace with instant access to a vast library of resources.
80+ industry-vetted templates
Save time with battle-tested templates, designed and vetted by industry pros, to streamline your work and deliver better results.
Mentor program and community support
Join a thriving community of 10,000+ CS professionals. Get personal guidance through mentorship or network with peers to solve challenges together.
Live GTM workshops
Collaborate with GTM experts through live, interactive sessions. Learn proven strategies for impactful launches from pros at Amazon, Airtable, and more.
Exclusive perks and discounts
Get a free ticket to an in-person Summit (RRP $1,295) and enjoy 40% off additional events. Plus, free access to all virtual festivals.
Loren Shelley
Implementation Specialist
Rich Fetter
Senior Director, Enterprise Account Management
Andrea Sovilj
Customer Success Manager
Align your team
goals
Close the knowledge gaps and get your team singing from the same hymn sheet with full-team certification. Letâs chat about group rates â book a call today!
