Customer success manager salary Netherlands

How much do customer success managers earn in the Netherlands?

Customer success managers (CSMs) in the Netherlands earn a median salary of $60,000 in 2025. This is 20% lower than the global median salary for CSMs, which is $75,000.

Where does this information come from?

The salary data is derived from the 2024 Customer Success Salary Report, a comprehensive analysis compiled by Customer Success Collective.

What does a customer success manager do?

Customer success managers play a vital role in ensuring customers derive maximum value from a company's products or services. The position requires a combination of strategic thinking, relationship-building, and proactive issue resolution.

Core responsibilities include:

• Onboarding and training: Helping new customers set up and effectively use the product or service.
• Building long-term relationships: Strengthening trust and loyalty through consistent engagement and support.
• Identifying and addressing challenges: Proactively resolving issues before they impact customer satisfaction.
• Encouraging retention and growth: Supporting contract renewals and uncovering opportunities for expansion within existing accounts.

As companies continue to focus on customer retention and long-term value realization, the CSM role has become increasingly essential in driving business success.

Why is this report valuable?

Based on insights from hundreds of customer success professionals, this report provides a detailed analysis of salary trends across different locations, industries, experience levels, and company sizes.

For CSMs in the Netherlands, this annual report offers a valuable benchmark for understanding compensation trends, negotiating salaries, and planning career progression. It also provides insights into global salary trends, helping professionals compare their earnings with those in other regions and industries.

Benchmark your salary

Want to know how your salary compares to your peers or what you could earn as you advance in your customer success career? Download our 2024/25 Customer Success Salary Report to discover if you're being compensated fairly.