Drive innovation with Customer Success

When: June 9 - 10, 2021

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🔥 25+ leading customer success powerhouses.  

💪 20+ hours’ worth of action-led presentations.

👀 2 days.  

Thought-provoking content created and delivered by expert speakers. In 2 jam-packed days you’ll hear about:

  • Onboarding & adoption techniques
  • Customer success as an innovation leader
  • Balancing stats with personal knowledge
  • Using customer insights to identify trends
  • Communicating value to your customers
  • Managing your CS team's workflow

Sit back. Hit play. Learn lots. Repeat.

Customer Journeys? Voice of the Customer? CS Metrics? Got it all. With over 25 Customer Success experts breaking down topics from 5 key areas, you'll leave with inspiration, motivation, and more importantly, proven tactics to take back to your business to drive innovation within Customer Success, and help to grow your business.

Unrivalled expertise, all delivered virtually.

Our mission is to forge the future of customer success by providing an unrivalled practitioner-led forum for content and discussion. Packed with action-led talks from expert customer success leaders from some of the world's most exciting start-ups and innovative MNCs, we are creating the content-led forum for the customer success community.