Patti Zack

As the Chief Customer Officer at FiscalNote, Patti leads efforts to provide customers with a more seamless and impactful end-to-end journey, ensuring they fully benefit from the company's solutions.

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The anatomy of the customer health score

A customer health score is a critical metric but one filled with challenges. How? Well, if you're in an environment with constrained resources, overwhelming data, and escalating pressure to meet objectives....

Unlock growth potential with a data-driven customer health score

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Customer success metrics

Unlock growth potential with a data-driven customer health score

Are you ready to future-proof your customer success efforts with effective customer health scoring? In this article, I’ll explore the transformative power of health scoring in driving customer success and business growth....