Mike Lee - Customer Success Collective

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Mike Lee

Mike is the Director of Customer Success at PublicInput with experience in companies of all sizes from startups to over 50k worldwide. He specializes in CS, project management and agile transformation

Posts

How to win trust and motivate your team as a new manager

How to win trust and motivate your team as a new manager

How to optimize your onboarding process to drive customer lifetime value

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How to optimize your onboarding process to drive customer lifetime value

How to navigate a leadership transition in customer success

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How to navigate a leadership transition in customer success

The strategy of customer onboarding

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The strategy of customer onboarding

Developing a deeper connection with your customers

Developing a deeper connection with your customers