Hannah Wesson - Customer Success Collective (Page 3)

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Hannah Wesson

Hannah is the Content Associate for Customer Success Collective. Having worked in content marketing since graduating, she has a wealth of experience writing for a wide range of B2B and B2C companies.

Posts

Customer onboarding maturity model template

Customer onboarding maturity model template

Competitor comparison chart template

Templates and frameworks

Competitor comparison chart template

Organizational change map template

Organizational change map template

Trial-to-subscription conversion framework

Trial-to-subscription conversion framework

Value proposition research questions

Value proposition research questions

Customer advocacy template

Customer advocacy

Customer advocacy template

Storytelling framework example

Storytelling framework example

Freemium users to paid users conversion template

Freemium users to paid users conversion template

Win/loss interview questions (template)

Win/loss interview questions (template)

Internal launch roadmap template

Internal launch roadmap template

Proof of value email template

Proof of value email template

Win/loss email invite templates

Win/loss email invite templates

Checklist for growing Monthly Recurring Revenue (MMR)

Metrics and data

Checklist for growing Monthly Recurring Revenue (MMR)

Value proposition evaluator template

Value proposition evaluator template

Customer advocacy strategy framework

Customer advocacy

Customer advocacy strategy framework