Low switching costs: maximizing customer ROI and retention[VIDEO]

Unlock the secrets to boosting customer lifetime value and discover proven strategies for skyrocketing retention, renewals, and expansion rates.

Companies simply cannot afford major investments without clear financial justification and expectations of strong returns. The days of gut decisions and “trust-me” pitches are over, particularly in the current economy.

Increasing retention by just 5% could drive your profits from 25% to 95%. It seems silly to dismiss a potential profit increase like that, right? That’s why customer retention strategies are such an important factor when it comes to customer success.