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Customer Success Labs workshops explained

Customer success is no longer just about support; it’s about driving growth. These workshops are designed for experienced CS practitioners looking to refine their approach to retention, satisfaction, and revenue alignment.

Some learning opportunities work best in a hands-on setting so in these interactive workshops, we ditch the lectures in favor of specific frameworks and actionable strategies. Whether you’re solving for churn or building advocacy, you’ll work through "live" scenarios to align your customer success motions with broader business goals.

These are 60-minute live interactive workshops. Limited spaces available.

Learn from top customer success leaders ...

Join a workshop

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How you’ll benefit from the workshop

01
World-leading experts

From the brains behind some of the world’s fastest-growing startups to industry heavyweights at Fortune 500 orgs, we pull in the proven tactics and strategies used to scale some of the biggest brands in the world - so you can steal their learnings.

02
Members-only

Exclusive to Pro+ members - stay on the cutting edge of industry knowledge.

03
Expert-led

An expert instructor will share their knowledge and lead activities to help you apply your new learning.

04
Interactive

Participate in discussions, case studies and walkthroughs with peers.

Join leading brands like these who pick CSC to achieve their business goals.

Register for the Customer Success Labs

All live sessions are included for Pro+ and Exec+ members. If you're a member, simply sign in to register and enjoy exclusive access to our expert-led sessions.

Not a member? No problem! You can still join in by purchasing access to individual sessions. Just choose your sessions and secure your spot today.

Already a member? Sign in.