Are you looking to elevate your personal brand in customer success?

Then our ambassador program is perfect for you.

Designed to give you the space to establish yourself in Customer Success, the program can also be tailored to be exactly what you want.

We want it to be as beneficial for you as it is for us.

Plus, it’s no more than a 12-month commitment…

With opportunities to grow your network, contribute to professional content, or run community events, we’ve got you covered.

What’s involved?

We want to make sure that it’s as beneficial for you as it is for the community, and to do that, we’ve created six ways for you to contribute, based on your personal preference, all with specific perks:


Not sure which type of ambassador you’d be best suited to become?

👉 Find out today by taking our “What type of ambassador are you?” quiz right here 👈

It’s important to note that you don’t need to choose just one. Ambassadors can contribute in one area or across multiple - and many evolve their involvement over time as their interests and availability change.

🔥 Benefits and perks

12 months free of an annual Pro membership. Plus…

💡 Access to an exclusive network
📚 Early access to reports
📝 Early access to new courses
🎖Reputable stamp on CV
🧑‍🏫 Special rates across all products
🖥️ Free access to our virtual events
📢 Reciprocal promotion on socials
🎯 Input into shaping the future of Customer Success Collective
🌐 Ambassador networking opportunities

🚨 Terms and conditions 

Terms and Conditions of the Customer Success Collective’s Ambassador program.

Be the change. Become a Customer Success Collective ambassador.

Sounds good so far? Excellent - apply to be an ambassador for Customer Success Collective here. 👇

The form shouldn’t take any longer than 2 minutes to complete, and after reviewing your application, we'll reach out to discuss the next steps.

In the meantime, if you’ve got any questions, get in touch with us. 📧

Who else is in our ambassador program?

Check out some of our other amazing ambassadors here.

What does a Customer Success Collective ambassador look like?

🔥 Passionate 

It’s an outrageously overused word, we know, but we want people who’re genuinely excited by and committed to customer success - because we are. Our ambassadors need to reflect our values. 

🏃‍♂️ Active

Don’t worry, we’re not asking for blood, sweat or tears. At the core of being an ambassador is helping to spread the word, so we’re after people who already are, or pledge to be, part of online conversations. 

🤝 Committed 

Real change takes time and we want people to join us for the whole journey, not just one stop. Being an Ambassador won’t consume your time, all we ask for is a lasting, two-way relationship.

How can ambassadors help the Customer Success Collective community?

👋 Expand our international community.

We've got some great resources - and sharing is caring. We want to get as many people around the world excited about customer success as possible, and ambassadors are key to helping us do that!

🗣️ Define the role and amplify fresh voices.

The more people that know about the Customer Success Collective, the more prominent it will become. That means more talent and influence, and what's wrong with that?

🚀 Boost recognition and appreciation of Customer Success Collective.

As a role, customer success is currently very much flying under the radar. Can we change that? Absolutely.

Want to get involved, but just as a one-off?


That's totally fine - there are many different ways to be a contributor to the Customer Success Collective community. Here are just a few:

📝 Contribute an article to the site
🎙 Host or guest in a podcast
👋 Join the Slack channel
📢 Speak at an event

Please note

📣
As we receive a large number of ambassador applications, unfortunately, we aren't able to accept everyone onto the program.

We review ambassador contributions every 12 months and we reserve the right to remove them from the program at any time should we feel we no longer have a mutually beneficial relationship.


See what some of our current ambassadors have to say about the program 👇