Hannah Wesson - Customer Success Collective (Page 2)

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Hannah Wesson

Hannah is the Content Associate for Customer Success Collective. Having worked in content marketing since graduating, she has a wealth of experience writing for a wide range of B2B and B2C companies.

Posts

Customer offboarding template

Customer engagement

Customer offboarding template

Customer success strategy template

Customer success strategy template

How to integrate AI personalization and recommendation systems into your business

AI and automation

How to integrate AI personalization and recommendation systems into your business

Advice customer success leaders wish they had known earlier

Advice customer success leaders wish they had known earlier

Cross-selling email templates

Cross-selling email templates

Buyer journey (stages and tactics) template

Customer journeys

Buyer journey (stages and tactics) template

RACI template

Customer segmentation template

Customer segmentation

Customer segmentation template

White paper template

White paper template

Stakeholder feedback and improvement log template

Customer feedback

Stakeholder feedback and improvement log template

B2B user persona example

Templates and frameworks

B2B user persona example

B2B user persona template

Templates and frameworks

B2B user persona template

B2B buyer persona example

Templates and frameworks

B2B buyer persona example

Customer Advisory Board email invitation template

Customer Advisory Board email invitation template

S.M.A.R.T template

S.M.A.R.T template