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Forsta

Forsta is a tech platform that breaks down the silos between customer experience, employee experience and market research, allowing companies a deeper understanding of their audience's experiences.

The Net Promoter Score® Playbook: All you need to know | Forsta

Members-only

The Net Promoter Score® Playbook: All you need to know | Forsta

Whether you’re new to NPS or it’s been a long-time KPI, this playbook answers the what, why, when + how so you can get the most out of the metric....

The Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.