Ayman Husain

As an experienced leader I manage the customer success, and cloud-born digital transformation journey for Microsoft customers, by leveraging Microsoft Azure, Office 365 and Dynamics 365.

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How generative AI can revolutionize value realization

Discovering the incredible capabilities of generative AI in customer success can be an exciting, if not, challenging journey. And when it comes to its application in SaaS businesses, AI thoroughly redefines how we engage, understand, and deliver value to our customers....

Driving customer lifetime value by focusing on outcome success

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Driving customer lifetime value by focusing on outcome success

Customer lifetime value is a metric or index that quantifies the amount of money a customer is expected to spend while doing business with an organization and has become very useful for defining success....