Anthony Witherspoon - Customer Success Collective

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Anthony Witherspoon

Anthony is a Copywriter over on our sister community, Future of SaaS.

Posts

10 customer retention software choices for effective, sustainable growth

Customer retention

10 customer retention software choices for effective, sustainable growth

The dangers of outsourcing SaaS development vs keeping it in-house

The dangers of outsourcing SaaS development vs keeping it in-house

Making the most of customer insights across CS, sales, and marketing

Metrics and data

Making the most of customer insights across CS, sales, and marketing

How to build a customer-centric culture in 5 steps

Customer advocacy

How to build a customer-centric culture in 5 steps

Putting customer success at the core of your SaaS strategy

Putting customer success at the core of your SaaS strategy

Top 7 interview questions for Customer Success Managers

Top 7 interview questions for Customer Success Managers

Addressing the gaps in the customer journey

Customer journeys

Addressing the gaps in the customer journey