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The complete guide to customer onboarding
Whether you’re starting a new job or setting up a new program on your computer, onboarding plays a part in most people’s day-to-day lives. The first definition of onboarding given by Merriam-Webster follows the recruitment angle: “The act or process of orienting and training a new employee.”
The Ultimate Customer Onboarding Starter Pack
It’s time to streamline your customer onboarding process. You can wave goodbye to writing unnecessary emails or agendas. Think of this as your onboarding one-stop shop.
Best practices for customer onboarding
Customer onboarding is one of the most critical aspects of any business. It sets the tone for the entire customer experience and can literally be the difference between a customer deciding to stick with your company, or finding an alternative with your competitors.