🗓 Date: November 3-4, 2022
📍 Location: Sydney

What is the Customer Success Festival? 🤔

We’re putting the brightest minds in the world of customer success into one room to share their success stories, best practices, and greatest challenges.

Harness the power of in-person events, form genuine connections, and gain valuable insights to elevate both your professional development and your organization’s growth.


Speakers highlights. 🧠

Catherine currently works at VMware where she manages a team of 200+ customer success professionals across 16 countries in Asia Pacific and Japan.

Akash leads customer success practice in Australia and NZ at Software AG.

Marc is a technology leader with over 12 years of progressive experience in technology roles across commercial real estate, financial services, government and consulting


Agenda highlights. 🔥

📍 Leveraging product storytelling to increase retention rate
📍 Increase customer satisfaction and loyalty by creating a value realization framework
📍 Deliver visibility, improve efficiency and achieve revenue growth with sales alignment
📍 Where to find your next great CS hire
📍 Learn how to increase value and engagement to drive revenue
📍 Crucial skills needed to become a future CS leader
📍 Build an exceptional customer onboarding program