Get involved


Your community needs YOU! Help shape the results of our upcoming reports by taking part in our short surveys. Sharing your insights allows us to compile comprehensive, informative, and valuable reports for the whole customer success community.

Customer Success Salary Survey 2022

Our upcoming report will be a first-rate investigation and analysis into the behind-the-scenes economic action of customer success. Namely, it will uncover and compare what people are being paid globally.💰

But we simply can’t do it without you. Through a completely anonymous survey, we want to develop a legitimate, varied and truthful report based on the collected perspectives of everyday CS practitioners.👇

Tools of Choice Survey 2022

Our Tools of Choice 2022 report will function as a CSM’s go-to handbook for customer success tools, and help map out what software solutions are the hottest ticket in 2022. Not only will this report give you insider industry knowledge, but it'll also analyze how and why CSMs are using these tools.

But to bring you this directory, we need your help to build it. Take part in the survey!