Nominate your Customer Success Tools of Choice for 2023 🔧


Let us know your ride-or-die tools for making your job easier – and your customers happier.

All you have to do is nominate your top recommendations. Then, we’ll select the most popular choices and add them to a bank of vetted tools that CSMs like you love. This directory will be a community-built resource; built by you, for you. 👇

Aren't you tired of endlessly Googling “best customer success tools”? 

We feel your pain. But together, as a community, we can create something awesome.

Finding the latest and greatest software for onboarding, feedback, and retention can be a serious time sapper. One day, you're desperately searching Google for the top-rated churn prediction tools. The next, you're spending hours sifting through forums for the best platform to organize customer insights.

It's overwhelming. 🤯

But what if you had a definitive guide to the must-have customer success tools recommended by your peers?

The Tools of Choice 2023 Report will be your CSM toolkit for tech domination. 

Rather than losing half an afternoon aimlessly searching through page after page, you'll have a handy one-stop-shop directory vetted by CS professionals. From the best project management tool to the best provider of surveys, it'll map out the hottest tools to take your stack to the next level.

Introducing your tech stack North Star 

This report will provide you with:

👀 Insider tips from the CS community

💰 Cost breakdowns to inform your buying decisions

➡️ The balanced scoop on AI in customer success

... and tons more!

But we can't create this invaluable resource without your help.

You know which tools move the needle when it comes to delighting customers and driving revenue. So tell us which ones are absolute must-haves by taking our quick survey.

We'll compile your hard-won wisdom into the definitive guide to give your peers the key to customer success tech success. Just like you, they're tired of endless searching and ready for answers.

Be the CSM hero who contributes to their victory. Take the survey now!