Thinking about joining our Customer Success Certified: Core program but not quite ready to commit? We totally get it – parting with your hard-earned cash (or your company's!) is a big decision.

Instead of us doing the hard sell, we figured we'd let our graduates tell you what they think. They've been through it, so they know what's up. 👇

"As we are new to customer success, this was a great foundation to learn a common language.  In addition, there were ideas to help us get started around tracking metrics and other areas to help focus our attentions. I appreciated the focus on onboarding and the critical importance to the success of a relationship."

— Carolyn Diffield, Sr Director, Customer Experience at DrFirst

The Customer Success Certified: Core course was great! As a product marketing leader who is always solving customer pain points, this course provides a lot of value. The material was well-organized and easy to follow, and the instructors were incredibly knowledgeable

— Crystal Crouch, Senior Technical Product Manager at Thrivent

"Information packed with great advice, tools and 'how to's that is applicable for multiple skill levels. The parts of the course I found most valuable were the 'Skills,' 'Your existing customer,' and 'Metrics.'"

— Christine Crandell, President, NBS Consulting Group / New Business Strategie

"The mix of reading materials and video was great. The topics align with what we can expect in the current market. It is a super valuable course – thanks!"

— Krystel Leal, Head of Customer Success at OneText

"CSC’s Customer Success Certified: Core course is a really well-rounded and in-depth course for anyone who is ready to take the plunge into CS. It's also a great course for anyone who has already been in CS for a while but needs a refresher on some of the core concepts of CS. I highly recommend this course."

— Renee Rooney, Head of Customer Success at Airlock Digital

"It’s an excellent course covering the core concepts of customer success, and no doubt will be valuable to both those new to the career and more experienced people looking to reinforce and expand their knowledge."

— Tony Hauxwell, Head of Customer Success at Orpheus Cyber