Success is just around the corner.
Unlock unrestricted access to keynote presentations, templates, certifications, workshops, and event passes to nail your customer success strategy and conduct your role with confidence.
Pro Teams
membership
$38 / month*billed annually
*per member
*minimum 3 members
Full access to premium customer success content.
Choose this planincluding 👇
- Exclusive content
- 50+ Frameworks & templates
- Mentorship program
- 400+ hours’ presentations
- CS toolkits
- Free CSC Festival Access
- Live stream to all Festivals
- Members-only events
- In-person events on-demand
- 40% discount on Festivals
- 10% discount on Certifications
- Members-only community
Pro+ Teams
Membership
$150 / month*billed annually
*per member
*minimum 3 members
The ultimate resource for customer success.
Choose this planIncluding 👇
- Free in-person Festival or course ticket annually
- Customer Success Certified: Core
- 6+ Masters certifications
- Advanced-micro courses
- Live GTM workshops
- AI Advantage workshops
Insider
membership
$0 / month
A taste of everything you need to excel.
Choose this plan- Monthly newsletter
- Slack community network
- Virtual meetups & festivals
- Local, in-person meetups
- 4 Templates & frameworks
- 6 Exclusive articles
- 13 OnDemand presentation recordings
- Ungated access to all reports
- CSC GPT
- Competency framework (coming soon)
- CSC Academy (coming soon)
- Salary calculator (coming soon)
- Quarterly bonus content
Pro
membership
$42 / monthbilled annually
Full access to premium customer success content.
Choose this planincluding 👇
- Exclusive content
- 50+ Frameworks & templates
- Mentorship program
- 400+ hours’ presentations
- CS toolkits
- Free CSC Festival Access
- Live stream to all Festivals
- Members-only events
- In-person events on-demand
- 40% discount on Festivals
- 10% discount on Certifications
- Members-only community
Pro+
membership
$167 / monthbilled annually
The ultimate resource for customer success.
Choose this planIncluding 👇
- Free in-person Festival or course ticket annually
- Customer Success Certified: Core
- 6+ Masters certifications
- Advanced-micro courses
- Live GTM workshops
- AI Advantage workshops
Exec+
membership
$250 / monthbilled annually
The ultimate resource for customer success.
Choose this planIncluding 👇
- CS Certified: Leadership
- Leadership Accelerator Program
- CS Leadership dinners
- Chief Customer Officer Summit
- Mastering Leadership Workshops
- Community-led workshops
- Up to 20% off team memberships
A taste of what's to come...
Wanna see exactly what’s inside? Check out our latest release notes.
Customer success leaders from some of the best-known companies around love, trust, and use our membership plans. You’ll be in good company:
Thousands of CS professionals have already signed up…
“Content and information shared is of high relevance and topical to key challenges / opportunities in the CS
space. I always take away at least one gold nugget from the eDMs I receive. Great work!”
Julia Bickley - Circlein
"The Customer Success Collective is a thriving community of CS professionals, ranging from Junior to C-Suite
Execs. On their slack channel, they have succeeded in fostering a community of curious, helpful and likeminded
individuals who are more than happy to help, whether this be by providing advice, feedback or simply arranging
a call to network and have a coffee. As a pro member, I have access to all of their content, reports and their
wide range of resources, which have proved invaluable to me. I also am planning on attending their event in
London in November this year - and I can't wait! Keep up the great work."
Danielle Martin, Snr CSM at TryHackMe
FAQ
What type of content will I find in the membership dashboard?
What won't you find? 😉 The membership dashboard is jam-packed with a range of OnDemand presentations full of industry insights, a treasure trove of applicable templates and frameworks, cutting-edge reports, access to our mentor program, penny-saving discounts, and your own customer success AI companion, CSC-GPT.
How long will I have access to the content?
For as long as your subscription is active, you’ll have unlimited access to every template, framework, presentation, and piece of exclusive content in your plan.
Are the mentors included in the fee?
Yes...and no. All our mentors are uber-experienced and qualified but some are newer than others - the ones who’re just starting out are free, the crème de la crème coaches charge per hour.
How can I get in touch?
Reach the team on hello@customersuccesscollective.com. Alternatively, you can drop Tytti a line over in the CSC Slack community.
