> ## Content Index
> Fetch the complete content index at: https://www.customersuccesscollective.com/llms.txt
> Use this file to discover other available public pages before exploring further.

# Scaling early-stage CS departments: A repeatable methodology [VIDEO]
- URL: https://www.customersuccesscollective.com/scaling-early-stage-cs-departments-repeatable-methodology-video/
- Published: 2022-12-27T00:00:00.000Z
- Updated: 2024-10-04T15:26:50.000Z
- Author: Nancy Estrocio
- Tags: CS operations, Videos

### Learn more

Enjoyed this video? Why not check out some related reading 👇

[Your complete guide to customer successIf you want to build a business that gives your customers exactly what they want, you need to make customer success a priority.![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/size/w256h256/2024/07/android-chrome-192x192.png)Customer Success CollectiveCustomer Success Collective![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/size/w1200/2023/01/APAC-reloaded-meta---1---1-.jpg)](https://www.customersuccesscollective.com/what-is-customer-success/)

[How to adopt high-touch customer success at scaleWhen it comes to discussing customer success (CS), especially in the realm of SaaS, the concepts of “high touch” and “scale” rarely coincide in the same sentence. Until now. A conversation around these two seemingly distinct topics is desperately needed.![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/size/w256h256/2024/07/android-chrome-192x192.png)Customer Success CollectiveSantosh Sahoo![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/2023/10/Screen-Shot-2023-10-06-at-14.39.42--1-.jpg)](https://www.customersuccesscollective.com/how-to-adopt-high-touch-customer-success-at-scale/)

[8 life-changing hacks for scaling customer success at your companyBuilding out a world-class customer success team can be tricky. How do you know the number of people you need? At what point should you tackle customer success enablement? What key components should you focus on?![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/size/w256h256/2024/07/android-chrome-192x192.png)Customer Success CollectiveGrace Gupta![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/2022/10/photo-1457530378978-8bac673b8062.jpeg)](https://www.customersuccesscollective.com/8-life-changing-enablement-hacks-for-scaling-customer-success-at-your-company/)