> ## Content Index
> Fetch the complete content index at: https://www.customersuccesscollective.com/llms.txt
> Use this file to discover other available public pages before exploring further.

# The relationship between AI and customer success [VIDEO]
- URL: https://www.customersuccesscollective.com/relationship-between-ai-and-cs-video/
- Published: 2022-10-04T00:00:00.000Z
- Updated: 2024-10-04T16:58:54.000Z
- Author: Nancy Estrocio
- Tags: AI and automation, Videos

### Learn more

Enjoyed this video? Why not check out some related reading 👇

[CS + AI = ? Artificial intelligence in customer successYou don’t have to look far in science fiction, be it in books, TV, or film, to find dystopian depictions of artificial intelligence, commonly abbreviated as AI.![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/size/w256h256/2024/07/android-chrome-192x192.png)Customer Success CollectiveGrace Gupta![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/2022/07/photo-1510511459019-5dda7724fd87.jpeg)](https://www.customersuccesscollective.com/the-future-of-artificial-intelligence-in-customer-success/)

[AI and automation in customer successWhen applied correctly, automation, automation, and AI-enabled customer success will open up additional prospects in the future to transform the CS landscape completely.![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/size/w256h256/2024/07/android-chrome-192x192.png)Customer Success CollectiveLaura Lakhwara![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/size/w1200/2024/05/CSC_Framework_Tiles_automation.jpg)](https://www.customersuccesscollective.com/understanding-the-best-ways-to-use-artificial-intelligence-in-your-customer-success-strategies/)

[How to integrate AI personalization and recommendation systems into your businessWith the power of artificial intelligence (AI) harnessed to crunch data on customer behavior, sentiment, and needs, businesses can craft tailored, value-driven interactions that captivate and engage customers like never before.![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/size/w256h256/2024/07/android-chrome-192x192.png)Customer Success CollectiveHannah Wesson![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/size/w1200/2024/05/CSC_Framework_Tiles_personalization-1.jpg)](https://www.customersuccesscollective.com/ai-personalization-and-recommendation-systems/)