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# How to transition into a Customer Success role
- URL: https://www.customersuccesscollective.com/how-to-transition-into-customer-success-video/
- Published: 2024-12-06T13:09:00.000Z
- Updated: 2025-01-02T13:14:47.000Z
- Description: Customer success has a lot of variety within its responsibilities. This variety makes it a perfect position to consider transferring into; you'll be starting with some skills already in place! Liza Shtilbans, event producer at CSC takes you through our steps for transitioning into customer success.
- Author: Eve Chatfield
- Tags: CS careers, Videos

## Looking for more on CS careers? 

[Transitioning skills from education into customer successIf you do so much as a quick Google search, you’ll find many stories about people taking the education to customer success pipeline. But why is this? And what are the most common steps taken along the way?![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/icon/android-chrome-192x192-157.png)Customer Success CollectiveEve Chatfield![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/thumbnail/CSC_Website_Article_Images_Doodles--1-.jpg)](https://www.customersuccesscollective.com/transitioning-skills-from-education-into-customer-success/)

[2022 in review: The truth about a career in customer successLike most things worth a dime of your time, customer success isn’t bridled with a black-and-white, two-dimensional definition. There’s a whole lot more to the genetic makeup of CS than meets the eye. But what is it like to actually work in customer success?![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/icon/android-chrome-192x192-155.png)Customer Success CollectiveGrace Gupta![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/thumbnail/photo-1575832033745-e115e8b308fb-1.jpeg)](https://www.customersuccesscollective.com/a-2022-review-the-truth-about-a-career-in-customer-success/)

[Climbing the customer success career ladder | Shawna PartinThere’s a lot of noise out there (we’re looking at you, LinkedIn… 👀) about “leveling up” and “climbing that career ladder.” But how do you actually do that? How can you genuinely start making a difference and put into practice some game-changing skills to advance your career?![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/icon/android-chrome-192x192-156.png)Customer Success CollectiveGrace Gupta![](https://storage.ghost.io/c/6f/66/6f66cab9-7939-4355-91c0-409dddffd4d9/content/images/thumbnail/CSC_School_Podcast_Speaker_--2---1--2.png)](https://www.customersuccesscollective.com/progressing-up-the-customer-success-career-ladder-shawna-partin/)