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# How to improve your emotional intelligence (EQ) with Jenelle Friday [Video]
- URL: https://www.customersuccesscollective.com/emotional-intelligence-jenelle-friday-video/
- Published: 2024-08-09T10:06:41.000Z
- Updated: 2024-11-20T13:57:22.000Z
- Description: In this episode, we're joined by Jenelle Friday, VP of Customer Success at Forecastable, about emotional intelligence (EQ) and its importance in customer success. We discuss the four pillars of emotional intelligence: self-awareness, self-management, social awareness, and relationship management.
- Author: Grace Gupta
- Tags: Videos

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