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# Customer success vs. customer support: Explained
- URL: https://www.customersuccesscollective.com/customer-success-support-video/
- Published: 2024-02-11T11:23:00.000Z
- Updated: 2026-09-04T14:49:32.000Z
- Description: Wondering about the real difference between customer success and customer support? Here, we dive into the differences between the two functions.
- Author: James Shaw
- Tags: Customer support, Videos

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