> ## Content Index
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# 10 secrets to making your community  LOVE your brand
- URL: https://www.customersuccesscollective.com/connect-community-podcast-video/
- Published: 2025-12-10T13:54:17.000Z
- Updated: 2025-12-10T13:55:42.000Z
- Description: Courtney sits down with Jeni Asaba to talk about how to build a community that actually feels human. They dig into how Jeni listens to customers before building anything, how small experiments (like monthly virtual meetups) turn into cornerstone programs, and why recognition matters more than swag.
- Author: Grace Gupta
- Tags: Community, Podcasts, Videos

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